Address: 48 Queen Victoria Drive, Swadlincote, Derbyshire, DE11 0LA
Landline: 01283 2...
My Dad called this company recently to inquire about their plumbing services. A man picked up the phone and greeted him quite energetically,but as my Dad started talking the man violently slammed the phone down and did not call back. He was quite clearly put off by my Dad's voice because he doesn't have an English accent. This is not the first time my Dad has been discriminated against like this and it makes me very upset that people (especially ones that are meant to be working in a professional manner!) think that it is okay to mistreat people like this. The people working for this company reflect a clear inability to communicate professionally with their customers and other people should also be aware of their discrimination. We took our business elsewhere to another company who actually knew how to treat their customers, unlike his one.
I do not usually write reviews but on this occasion I felt deeply to do so. I recently read a review left regarding this company and I am in total disbelief . Every occasion I have contacted them I have only ever receive a polite and helpful manner. During this very difficult time Mr Wright has gone above and beyond to be covid 19 aware, the staff wear full PPE protection whilst taking out social distancing measures which I personally find caring and thankful as i am part of the BAME community. I have recommended this company to all my friends and extremely large family.